2 Comments
Apr 1Liked by Jody Casella

Yeah, this is good for the problems under our control. And the skepticism comes in when it's a problem above our pay grade, because then it comes off like management shirking its responsibility. At work, I always tried to be solution-focused, e.g., "Here's what I'm recommending / requesting." Whenever part of the solution was something I could do myself, I'd say, "Here's what I'm planning to do, OK?" Because otherwise it was unbelievable how long it took even the simplest, no-cost solutions to be implemented.

But at home, the power is ours!

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